Delivery Policy

At Pi Garden Salon, we strive to ensure that every order is processed smoothly and delivered with care. Please read the following delivery guidelines to better understand our service process:

1. Order Processing

Upon receiving your order, our team will carefully review the details, including product specifications, quantity, shipping address, and any special requests. We aim to process all orders promptly to ensure timely delivery.

2. Preparing the Goods

All items are carefully prepared, inspected, and packaged to meet transportation standards and protect your purchases. We ensure that every product leaves our salon in perfect condition, packed with attention to detail.

3. Transportation Arrangements

We will select the most appropriate delivery method based on the product’s nature, quantity, and destination. Our logistics partners are carefully chosen to provide reliable, efficient, and safe transportation.

4. Shipping and Tracking

Once your order is dispatched, we will provide you with tracking information where applicable. This allows you to monitor your shipment status in real time and ensures peace of mind throughout the delivery journey.

5. Last Mile Delivery

Upon arrival in your area, a trusted courier or delivery service will complete the final leg of the journey, delivering your package directly to your designated address. A signature may be required upon receipt to confirm successful delivery.

6. Delivery Confirmation

Please inspect your items upon receipt. If there are any discrepancies or concerns, kindly notify our customer service team immediately. Your satisfaction and product integrity are our top priorities.

7. After-Sales Service

Following delivery, Pi Garden Salon remains committed to your satisfaction. Should you require assistance with returns, exchanges, or any product-related support, our customer service team is here to assist you promptly and professionally.